The Virtual Assistant Task List That Will Optimise Your Business

 

The Virtual Assistant Task List That Will Optimise Your Business

 

Many business owners hire virtual assistants to do tasks that take up a lot of time which could be more wisely spent dealing with significant contracts or attracting new clients.

A virtual assistant is a self-employed remote worker who provides business administrative tasks or services. Technological advancement has allowed businesses of any size to hire virtual assistants regardless of where they are located worldwide.

So what services and administration tasks can a virtual assistant provide for your company?

This article explains some of the top tasks you should delegate to your virtual assistant, which will help save you time, money, and stress.

Our List Of Ideal Virtual Assistant Tasks

1 – Data Entry

Let’s be honest data entry is tedious and takes up so much time, which could be better spent on anything other than inputting data.

When writing a virtual assistant job description, companies ensure that data entry is included because all businesses deal with data inputting.

Your general virtual assistant proves invaluable when they provide administrative support as they can input all the data you need as part of daily tasks.

Keeping data on clients, stock, and sales up to date is a vital part of your business that can sometimes be overlooked or put off due to the amount of time it takes.

Your virtual assistant can ensure that all your data is up to date and accurate while ensuring no data loss could prove harmful to your company.

While your virtual assistant may perform multiple tasks, inputting data is still considered one of the most valuable due to its time-consuming nature.

 2 – Social Media Management

In modern business, social media management is crucial to the overall success of a business regardless of its size.

One thing you can’t afford to do is ignore the critical role social media plays in your business.

Why spend hours each week dealing with your social platforms when you can make it one of your virtual assistants’ various administrative tasks?

Excellent use of social media can be music to the ears of any business owner because it helps promote your company in the right way, which in turn helps to generate income.

Tasks would involve looking after social media pages and scheduling posts across all channels such as Facebook, Twitter, LinkedIn, etc.

It is important to remember that social media often acts as the face of your business, so create engaging and informative content.

3 – Bookkeeping

Not keeping on top of your bookkeeping can prove a major headache for your business. But keeping your books up to date can be a dreaded task that you always put off.

Your virtual assistant can be responsible for creating and sending client invoices, paying invoices, and maintaining financial records such as receipts or any cash flow you may use daily.

Every business needs to keep track of payments that come in and go out of the company. Your virtual assistant will be asked to send polite payment reminders to your clients via email or phone calls.

Your virtual assistant must ensure that the correct financial data is attributed to the proper account using your preferred software application.

4 – Graphic Design

You can use virtual assistant services to handle all your graphic designing needs, or you can make it one of the primary tasks for your virtual assistant.

Many people in business think graphic design does not apply to their industry, but excellent graphic design can enhance your profile and public image.

Knowing how to use excellent photos that are not blurry and do not infringe on copyright laws is vital if your virtual assistant creates new press releases.

As a business owner, you don’t want to have to spend time worrying about enhancing a photo for a press release. Let your virtual assistant deal with it.

They say first impressions count, so if your graphics, logos, and photos are all bland and blurred in your marketing, it will reflect poorly on your business.

5 – Maintain Real Estate Listings

If you own a real estate business, you will know that maintaining your property listings is essential to the overall success of your company.

There is little point in having an outdated website listing that contains the wrong information. Having incorrect information on a listing will only be a hassle and put off a potential buyer.

Maintaining a listing can be laborious and time-consuming, but it has to be done. This is where your virtual assistant can play a pivotal part by ensuring all listings are updated.

The client may have decided to reduce the property’s price, or they want to use new photos of the property to entice potential buyers. Again, most virtual assistants can deal with these tasks efficiently.

It is important to remember that your property listings are part of your online marketing for your business.

With the advances in digital technology, potential clients may see your listings by having daily updates sent to their mobile phones, so having the correct information is more critical than ever.

6 – Content Writing

Writing content marketing material is essential to achieving business growth, but writing content that is engaging takes time and considerable effort.

Having your virtual assistant look after your company’s content writing may prove a little bit optimistic. However, your virtual assistant should be adept at writing blog posts and dealing with blog comments without you having to hire additional virtual writers.

You may need to keep your website up to date in sections such as the Contact Us page, About Us page or the FAQs page, and the right virtual assistants can handle all this.

Your virtual assistant could also write company newsletters from the information you provide, press releases, and other written content used on your website.

You will want to dictate what you wish to incorporate into a press release,and your virtual assistant will need to have excellent touch typing skills.

7 – Market Research

Market research is essential to your business, leading to increased sales and profits.

Failing to get to grips with market research will seriously impact your company’s future performance. But unfortunately, analysis of any kind can take time, which is why it is often neglected.

Virtual assistants can perform internet research for marketing purposes and free up a lot of your own time.

Research could be looking at data from feedback on online forms your customers have filled out or analysing the results of the digital marketing campaign you have run.

Sending follow-up emails to potential customers is vital if you want to gain more business. Also, competitor analysis is a good form of market research that should be delegated to virtual assistants.

Virtual assistants can help if you are launching a new product or service by conducting research into how many current clients would be interested in using the new service or product you intend to provide.

Your virtual assistant can keep you updated on the latest news within your industry that is relevant to your company. Being fully informed will help you stay ahead of the competition.

8 – Email Management

Email management is an essential but time-consuming part of everyday business life. As a result, virtual assistants play a crucial role in administrative work, with email management one of their main priorities.

Your virtual assistant will save you time by organising your email inbox and deleting old and junk emails to ensure that important emails don’t get overlooked.

Other tasks within email management include managing the contact list, finding and verifying potential clients’ email addresses, responding to emails, and creating drafts for approval.

Other tasks will involve email marketing mailshots which help with lead generation.

Sometimes you need an automatic response to emails to show that they have been received and you are dealing with them.

Making sure you respond to all customer email inquiries is vital to maintaining a good relationship with your customers and gaining additional customers.

9 – Schedule Management

Virtual assistants will take charge of all schedule management tasks, which will help to keep your business running like clockwork. Therefore, making a list and prioritising each task when managing the schedule is vital.

Using online calendars is essential to managing schedules, as is using all available resources.

Virtual assistants are responsible for scheduling meetings which often means booking a designated meeting room or booking and making travel arrangements for a conference room outside the company office.

Making sure that set times for meetings are stuck to is vitally important. This is where time blocking can be very useful.

Time blocking is a method that helps you divide your day into set sections of time. Each block of time is allotted to a specific single task. Using this method helps to keep your working day structured and should be implemented by all virtual assistants.

10 – Online Customer Support

A virtual assistant can help with customer support overflow, such as online customer inquiries. Offering customer support is essential in any business. If your customers are happy, they are more likely to become repeat customers.

Virtual assistants can offer this support by dealing with customer inquiries via email, phone calls, or the technical support/chat support facility on your company website.

The best way for virtual assistants to provide excellent customer support is by trying to eliminate common questions immediately.

It is also critical to respond to customer complaints instantly through whatever platform the complaint was received. Reacting quickly to an inquiry or complaint through social media channels will show other customers you are dealing with the situation promptly.

11 – Invoice Management

Virtual assistants can help with invoice management, giving you peace of mind when filing your taxes.

Every company should keep up to date with all their incoming and outgoing invoices, receipts, and cash flow. Failure to keep on track with your invoices will only lead to problems in the future.

Scoro is a leading invoicing software that helps to streamline your entire invoicing process, and other software platforms like Xero, QuickBooks, and Freshbooks are also highly recommended.

You may need to provide your virtual assistant with training materials for the invoice management software you prefer to use for your business.

12 – Basic Web Development Tasks

Employing a full-time web developer to look after your company website can prove costly. In addition, most company websites require WordPress plugins that must be monitored and updated to ensure they are running correctly.

Virtual assistants will be expected to deal with basic web development tasks such as ensuring database building is all backed up and secure so that information isn’t lost.

Your virtual assistant doesn’t need to be a web developer or have extensive knowledge of designing websites to maintain your website.

Knowledge of niche site creation, on-page optimization, off-page optimization, payment gateway, and website user interface will prove invaluable.

13 – Search Engine And Social Media Advertising

Advertising in the modern age can make or break a business.

Hiring a virtual assistant to help with your search engine and social media advertising will help take your company to the next level.

Good use of social media helps potential customers to see what your brand is all about and the products and services you provide. In addition, if your VA has a good understanding of search engine optimization, it will help to drive traffic to your company website. More traffic equals more potential customers.

Software such as Google Search Console, SEMRush, and Moz Pro will prove beneficial, so your VA must know how to use such packages.

Find Out More About Outsourcing To A VA

It is pretty much a no-brainer that hiring virtual assistants can help your business in several different areas. For example, you may employ the VA for simple data inputting, basic web design, creating content, video editing, or dealing with bookkeeping and market research. The choice is yours.

However, hiring a suitable VA to suit your needs can be daunting, so let us deal with your VA’s sourcing, hiring, training, and even management.

We have years of experience in virtual assistant services and get you up and running with a VA who is the perfect fit for your company. Call us today so that we can discuss all your VA needs.

Take your business to the next level today! ENQUIRE NOW

Click to access the login or register cheese